We do take customer privacy and security very seriously, and have worked hard to have similar data security safeguards as larger companies like Square and Stripe (both places I've worked, so I would know!). You can read more about some of our security practices here. https://privacy.com/security
Thanks for responding to these questions. Very much appreciated.
There is no way around know your customer, but that doesn’t mean “requires SSN”. That’s just the easiest path from point A to point B and most businesses don’t care to support anything else.
[1] https://www.irs.gov/pub/irs-pia/id-me-pia.pdf (Pages 2-3)
Actually, this reminder does make me feel slightly better about giving my SSN to Privacy.com.
Have you been asked to provide an SSN with the latest change?