> Users, given the choice between native and Electron, would overwhelmingly choose the former.

They might choose the former but then what? I would too, as a user, but in practice as the article mentions the alternatives aren't yet that great. So quite often the user can choose between the Electron app... or nothing. Many users accept the drawbacks and in fact it's mostly developers or technical people in general who complain about Electron. Most users don't even know about any of this.