Couple things that stood out to me was that the incident occurs in December and the raid ensues March 24th, so roughly 3 months. Building the case I presume.
Then after the raid, the accused doubles down and seeds fake news stories.
In addition to the the usual passion killings and random murders, there is the occasional criminal that thinks they are way smarter than everyone else and doubles or triples down even as the noose is tightening, because they 100% believe they are geniuses and will get away with it.
Example: https://www.youtube.com/watch?v=mVVL_U4BTGs
In this episode a member of Mensa, who enjoyed staging murder mystery dinner parties for his Mensa friends, poisoned his neighbor over loud music and barking dogs, and thought he was such a criminal mastermind that he could talk his way out of it. These people have mental disorders.
Great show
But I guess in retrospect using an exotic method of killing someone is bound to draw heavy attention.
If nothing else, wouldn't they want to keep some information about customers that in the past have abused the service? You need some way to ban assholes, right? How would you do that if you have no idea who anyone is?