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Making (something users don't want), or not (making something users want)?

i.e. is failing to make anything at all a substantial portion of the failures, in addition to successfully making the wrong things?

They're both common. Some people build something elaborately wrong, others just don't get enough done.

one we call premature scaling, the other we call dysfunctional scaling ;) ... btw. @pg did you read any of our reports?