The way we've defined premature scaling, "making something users don't want" is included. For example, on the customer interaction metrics, which is what is used for "actual stage" a startup would be in the discovery or validation stages (stage 1 or 2). On the behavioral stage if they're making something people don't want, they're probably focused on streamlining their product or making it more scalable, which is a stage 3, or efficiency stage action. This would cause the startup to show up as a Behavioral Stage 3 / Actual Stage 2 and be labeled as premature scaling, just not the drastic kind, that for example WebVan exhibited — "Behavioral Stage 4 / Actual Stage 1". They had a team that was completely scaled up without even having shipped their product.