Oh and it was given to one of mr beasts (from YouTube) helpers…
Oh and it was given to one of mr beasts (from YouTube) helpers…
The most extreme will say "yes, this person gets it, they're one of us!" But those a little further from that edge might take a step back and think "wait, is that really what I sound like, really the end conclusion of all this?"
Anyway, I'm probably overthinking it.
And, it's happened in real life that I said something sarcastically, without indicating this, instead assuming the others would realize -- and instead they thought I was crazy. Maybe my voice sounded too serious
Just like when Philip Morris changed its name to Altria-- you could hardly claim Altria had done all of those bad things, it didn't even exist at the time!
(Also: joking)
Are you sure the account and username were given and not just the username?
Just keep dialing, and you’ll find a compassionate and helpful person at some point
Again, the kindness, compassion and flexibility of humans is the weak link in security.
I bet that’s why Google has all but eliminated the support staff!
Apparently the password had a character limit that wasn't mentioned when signing up and was silently truncated server-side. A bit of investigation showed the <input> had maxlength="20" which is only enforced when typing characters. When using Javascript to fill a form will just ignore this attribute. https://codepen.io/jspash/pen/XWerVzY
One bank specifically I have to deal with will:
- Not allow you to paste a username/password (ctr+c/ctrl+v, right click disabled)
- Lastpass autofill doesn't work
- If the page loses focus, both user/password inputs are cleared, you get to start all over.
There is also a very small subset of special characters that are allowed. If you do not reset your password as often as they'd like, you have to agree to waive any responsibility for any issues with your account before logging in.
SMS 2FA required, there's no other 2FA option.
After entering your 2FA code, the "proceed" and "cancel" buttons are the exact same shape and color and I've hit the wrong one multiple times, in which case there is also SMS 2FA cool down and you have to wait 15 mins to start all over again.
It's absolute insanity and every time I have to login its an adventure.
I have old password reset emails and probably some screen shots somewhere
You were robbed and deserve the handle back. And potentially compensation if an audit trail reveals an inside job.