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Comment by pkaler | Hacker News Reader

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pkaler·

I've had my account hacked, too. I used to own: https://www.instagram.com/kaler/

Have owned it since Instagram launched and it was connected to my Facebook account which I've had since 2005 or so.

There is no hope with contacting Instagram/Facebook support.

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Seems like it is time for a class action lawsuit

Sue for what?? Accounts are free. Go make another one.

Had the same thing happen to me. Was in the closed beta and now there is no way to get it back.

Link doesn't show anything to me, was it deleted?

If you know someone who works there (Kafkaesque absurdity surrounding social-media operators) you can recover an account asking for help politely.

As far as I know, that's actually how these 'high profile' takeovers work. You know someone at Insta and politely ask/silently pay to get your account "back" or take over an "inactive" account.

Really? Do you have any evidence to support this claim?

I know someone who works in a major social network company. They got an email on their personal gmail, asking to help acquire vanity usernames for a reward.

Well yeah, but is your friend who works at <social media company> going to risk their position & salary there for some sketchy hook up that's less lucrative?

Not everyone who works for a social media company is a six-figure dev. There's a lot of underpaid helpdesk staff and even-more-underpaid "independent" contractors for whom it might be worth the risk, and they're the ones who actually have access to the account recovery tools.

same here. I had an account that is now selling bras under my name. Tried contacting FB support so many times, nothing ever happened.

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