How many more times before you start acting on it for real? I had two bad experience Amazon France and never used since then. This company is crap, not only for buyers but for employees and traditional retail too. Also evade taxes. If you want things to change it's time to stop using it for real.
As a French user of Amazon, I've always watched these topics with a bit of concern, but never had myself any issues. I figured their practices might be different for whatever reason in the EU as compared to the US / Canada. Even deliveries fulfilled by Amazon have been great experiences, with the people coming to my door (I live in an apartment building with a concierge not accepting packages).
What kind of a concierge is this? How do you not get into fights over this?
Apparently they only take care of the building. "Public hours" are very restrained, so basically the delivery guy has next to no chance of finding it open.
> How do you not get into fights over this?
I rent, so I can't really complain about it effectively. But I was surprised to find this was the case, since I was looking for a building with a concierge for this exact reason, and it's the first time I've seen this. Guess I'll know for the next time...
I rent too, I’d just print out some flyers about the subject and drop them in all the neighbours mailboxes. This kind of stuff is just petty.