Almost everyone selling on Amazon knows that they have almost no recourse.
Heres the FOAD letter they just sent me.
>>>>Hello,
As you are likely aware, unprecedented weather events across British Columbia have resulted in road closures and damage to infrastructure that is severely hindering transportation into and out of Western Canada.
Unfortunately, because of these events, we can no longer provide an estimated date for delivery of your package. If you do not want to wait for your package, please contact our Customer Service team to discuss other options.
Thank you for your understanding. We wish everyone affected a safe and quick recovery. Please know that we also continue to prioritize the health and safety of our Amazon associates while we work through these challenges.
Sincerely,
Customer Service Amazon.ca
SINCERELY? Pfft! At keast they are not canceling the items that real carriers fedex, canada post picked up....unlike the amazon contract carriers they use and abuse.
How many more times before you start acting on it for real? I had two bad experience Amazon France and never used since then. This company is crap, not only for buyers but for employees and traditional retail too. Also evade taxes. If you want things to change it's time to stop using it for real.
As a French user of Amazon, I've always watched these topics with a bit of concern, but never had myself any issues. I figured their practices might be different for whatever reason in the EU as compared to the US / Canada. Even deliveries fulfilled by Amazon have been great experiences, with the people coming to my door (I live in an apartment building with a concierge not accepting packages).
What kind of a concierge is this? How do you not get into fights over this?
Apparently they only take care of the building. "Public hours" are very restrained, so basically the delivery guy has next to no chance of finding it open.
> How do you not get into fights over this?
I rent, so I can't really complain about it effectively. But I was surprised to find this was the case, since I was looking for a building with a concierge for this exact reason, and it's the first time I've seen this. Guess I'll know for the next time...
I rent too, I’d just print out some flyers about the subject and drop them in all the neighbours mailboxes. This kind of stuff is just petty.