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That work wouldn't be related to SIDES would it? If so hats off to you and yours for making such a resilient piece of software. I've been working with my states unemployment offices since the pandemic and just the interoffice differences have been causing issues with automation. I don't even want to think about making something work across state lines.

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This was right before/overlapping with the beginning of UI SIDES (now there's a term I haven't thought of in a while)!

For some forms the system actually put all the information from various sources on a digital recreation of the paper form we received and faxed it off. We only did that for the most common forms though.

I learned so much about database schemas and performance, since as I'm sure you've seen you often receive claims just before (or sometimes after) the response was due and if they're a minute late the claim gets paid by default and if the claim is due at 4:30 the HR person will casually log in at 4:28 to upload several documents and fill out a lengthy form.

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