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Comment by petterparker | Hacker News Reader

have you brought this incident to the polices attention?

I did speak to the police about this when it happened and it goes in circles like this. They need to know the driver's information or the car number. Since it's not in the trip history I don't have it. I contact Uber asking them for this information and they say have law enforcement submit a request. Law enforcement doesn't have any thing to submit a request about. And the circle jerk continues like that ad nauseam.

I suspect that the number of rideshare assaults is greatly underreported based upon this simple exploit. Because quite literally Uber is entirely ignoring my pleas and not even acknowledging this as a possibility.

You know when & where it happened, and have a rough make/model/color of the car and maybe some description of the driver - surely people regularly report crimes based on less than that? I'm not sure why this wouldn't be enough for a police report, at least to have some paper record of it to wave in Uber's face.

Sorry to hear this happened to you, sounds a bit scary and traumatic. Good luck.

I think in the USA I would have better luck doing that. I'm on vacation in the Dominican Republic. There's a lot of sympathy but without information they said they can't take any action.

The fact that Uber hides driver canceled rides but not customer cancelled rides allows for this possibly to even happen. You would think they would want to address this quietly. If it's happened to me, then it will happen to someone with a million Twitter followers and it will blowup in their face.

Uber is aware of this. They have taken explicit steps to protect their drivers "privacy" against police requests for data, even given investigation #s and warrants . I don't really understand what their motivation is, but my experience in the brief period I worked there is that they're lead by scummy people. They do not take reports of crimes seriously.

Could you seek legal advice and see if there’s potential for litigation? That’ll force Uber to disclose potential internal logs during discovery.

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