So you now get to explain to grandma that she needs to enter her icloud password, get a password error, click on approve on her iPhone, then enter her password again with the 6 digit code shown on the iphone appended to the end of her password.
So you now get to explain to grandma that she needs to enter her icloud password, get a password error, click on approve on her iPhone, then enter her password again with the 6 digit code shown on the iphone appended to the end of her password.
I called Apple Support and didn't tell me this information and simply said they can't bypass or disable 2FA. It was only by researching that I discovered this workaround.
This was one of the worst user experiences I have experienced on an Apple product.
Supposedly they can also see which capabilities the client has, allowing the fix server side. Why they did that we can only speculate, same with why its not well known.
I can imagine an engineer with a kid who got a handmedown from mom/pop, and they silently fixing it this way because its within their expertise.
I'd like to hear the authentic story behind it. Hopefully one day!