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The contract I have with my bank (Italy) states that in case of dispute they will refund the money immediately (end of the working day).

Then they take some time to review the transaction and then they can take their money back if they think my chargeback request was not legitimate.

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That sounds pretty similar to my relationship with my bank. They will refund immediately while they investigate. I doubt it is regulated by the gov't, though, I think it's just because it's a bank that markets themselves as having superior customer service.

> end of the working day

You go to the bar Friday night. Bar tender steals your cards info and starts making fraudulent charges. You wake up Saturday with zero money. End of working day refund means you have no money until end of day Monday.

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