Have you considered hiring a head of growth?
draft.dev
draft.dev
Growth people are there to help you understand why you are growing/not growing and to provide clarity on what paths forward look the most promising. This is a valuable role that many companies struggle to wrap their heads around.
But too many companies are hiring growth people to write the right blog post or set up an affiliate scheme that will turbo charge their metrics and... it just doesn't work like that, if it did, then it's just marketing with buzzwords.
Early stage, your company is likely either going to be in a state of it being super obvious what works (Product Market Fit) or not at all obvious what's going to work (pre-Product Market Fit). It's a bit after that state where it starts getting confusing what should work or not that it becomes valuable to bring Growth people in to help set up a rigorous and data driven framework to understand how to grow. Hiring people before this point is just asking for miracle workers.
Massive incentive to bullshit you (and a title that would attract this type of person), difficult to measure success/value and even if they do actually grow your business you've taken all intuitive understanding of how your business works and embodied it within someone who can leave whenever they feel like it.
Unless the founder plans to hit the eject button within the short term, I don't see why you'd do this.
Hence, the purpose of the article which is to sell you their services as part-time growth writer promotional consultants.
>Massive incentive to bullshit
You're not kidding, this is a significant component whether you can really deliver or not.
I wouldn't do this unless I could deliver certain concrete results with outstanding upside to boot, but regardless there would be some need to BS your way in to begin with.
Actually I would do this but I would have to divert effort into interfacing with the BS in addition to the usual workarounds. Ugh.
If it's actually impossible to bring a completely BS-free promise/delivery cycle every time, realistically more visible progress could probably be made in orgs where the existent BS is already huge by comparison.
>they do actually grow your business >you've taken all intuitive understanding of how your business works and embodied it within someone who can leave whenever they feel like it.
>Unless the founder plans to hit the eject button
A good plan would be to establish significant growth momentum early on, then try to increase that if possible, in a way that whatever momentum achieved will remain after that growth instigator may no longer be in position.
Either way, with that in mind I think the right idea for me would be to dive in full-time and make maximum progress every day on the biggest low-hanging fruit, then move on to the next location. I would be leaving when I felt like it but that would be with major milestones left in place and the feeling of a project completed by all.
Plus OTOH from a corporate point of view when the time comes they should be able to change heads of growth more easily than other executives when they feel like it, since different extreme-growth operators can have very different strategies. And of course there's that BS element which should dissipate not accrue.
>the whole company is about growth. The entire team is responsible for growth.
This is usually not implemented as thoroughly as it could be.
>It's far better to invest in infrastructure and building muscle in the entire team around growth
This is what a growth leader is supposed to have the resources and authority to do; build a stronger foundation so that striving to the next level can more realistically be achieved while everyone else is already busy maintaining the degree of success that has already been accomplished.
>too much growth and not enough profit/endurance? Anybody can grow a company 500% a year if they're willing to lose a billion dollars
I think of that more like "expansion". Growth as a result of increasing profits is in a different category.
As well as that, the description of a head of growth sounds a little crazy. What should a head of growth be good at? Oh they should be a great marketer, good at product development, they need leadership skills, they need to be highly creative but they also need to be highly technical. Ok, and which companies really need a head of growth? Oh literally everyone.
I have a theory - the reason why the characteristics of the head of growth describe basically a tonne of different jobs, is for exactly the reason I stated before. The responsbilities you're putting on this one person are actually a tonne of different jobs across the organisation that should all be responsible for growth. Naturally when you're a small start up you have to wear many hats, but an important part of growth is understanding how you split responsbilities as you increase head count.
Onboarding these schools is incredibly complex - due to the number of people (principles, admins, teachers) that are involved and varying levels of digital literacy. With a mixture of offline & online steps in "the funnel".
We use growth techniques (basic techniques as outlined well here [0]) to optimise this process and now our team of <30 non-technical folk onboard hundreds of schools a month.
Everyone innately understands this process of optimising onboarding towards a north-star, but now its at the stage where we need tooling and better organisation. So we will likely setup a dedicated growth team to help take some of the "spreadsheet maths" burden away from our on-the-ground teams.
Similar to "Agile", growth is one of those trendy areas thats chock full of nonsense, but at its core are some good rules of thumb that can serve you well.
[0] https://blog.ycombinator.com/how-to-get-users-and-grow-with-...
Fortune 50 company, we promoted GM to "chief growth officer".
In reality it was just the c suite shuffling their deck of leadership roles with a new spin...
The amount of dotted lines in the new structure practically didn't work.
Role didn't last long, 6 months into only like 10% of annual goals, it was eliminated (and the chief growth officer shuffled into another executive position).
Is there some guide, school or certification for this? And if not - how do you know what skills are needed to hire?