yes, they class it as carrier delay and charge the seller been going on for a while. The reimbursements never actually happen

https://www.reddit.com/r/AmazonSeller/comments/9d9owl/a_ton_...

As someone that’d dabbled in FBA I don’t think it’s how it works either. It’s 100% amazons fault and one of the main reasons to do FBA - having Amazon deal with logistics. That said it might be different these days.