The problem with this argument is that many of us are making significant money in the Market, and we feel pretty strongly that for that 30% cut Google gets of our sales, we should be getting way better support. Hell, GREAT support. Then turning us away from a public forum is like spit in our face.

Over the last year, I ALONE have given up enough in that 30% to pay the salary of at least a part-time employee just to handle support.

People claim to THINK they know where this 30% is going - maybe to a carrier, or maybe to Google, but Google hasn't officially explained what that 30% is for - at least not anywhere that I've seen.