It's like this in Tacoma, WA right now. An Uber or Lyft may never arrive. 5-10 cancelled drivers before the car arrives is normal. A notice saying "No cars available" is shown 70-80% of the time for XL size cars. Often it takes 1h or so to get a ride. Sometimes it will come in 4 minutes, sometimes it will say 4 minutes but then 5+ drivers cancel and it takes an hour of real time, while the app just says 4 minutes.

I have come to depend on Lyft and Uber and they are failing me and have been for a long time now. So long that I now plan to get a driver's license and a car. I don't know how else to make it in this world. If you're at a business and it's closing soon, and raining outside, you are likely to be outside in the cold and rain for 30 minutes waiting for a car.

It's ridiculous. I'm giving up and have already booked my written drivers test for WA.