The language of collaboration (and the phrase that gives you superpowers)
quinnkeast.com
quinnkeast.com
"I understand"
"and how does that make you feel?"
Honestly I was using the 2nd one as a joke for the longest while but people take it so seriously and will really open up to you. All people want is to be heard, and when you make that happen you get a new best friend/customer for life.