Few months ago my brand-new DJI FPS drone was stolen from my room, together with an iPad, a wallet, a few important documents.
As you might know, all drones heavier than 250g have a transponder. DJI could have helped me find where the drone was, and more importantly, where the other stuff was.
I reported the theft to the local police, then reached out to DJI multiple times, using multiple channels. You can guess where the story goes: NOTHING from them.
Some thieves are walking freely because these a*holes don't want to help me recover my drone.
I feel powerless: the law should force them to collaborate with the police in matters like these, but it only (maybe) happens for very violent crimes.
If anyone from DJI is reading this: your company sucks.