1. What is the official way we're supposed to handle this?
2. How should the tech world communicate that better so that it's more user-friendly?
2. How should the tech world communicate that better so that it's more user-friendly?
The main issue is Google Authenticator and how popular it is. As GP noticed, it doesn't flag the files as being allowed for backup which is kind of ridiculous. Almost anything is better, https://getaegis.app/ is my recommendation.
You can also manually backup your seed (screenshot / save the QR code during enrollment).
That's not user friendly though. I don't see how to make a user friendly, reliable, and safe 2FA system. Not having 2FA isn't safe either!