Yep. A wise engineer once told me "Runbooks [written SOPs] are just solving bugs with people instead of code"
That's an excellent phrase. It reminds me of the navy saying "regulations are written in blood"
It's actually super related, given that (at least in the medical software sector) you won't get anything approved by the FDA before spelling out the entire software development operation in processes.
Makes sense in the medical domain where people are way more likely to be injured or die.