AWS GovCloud is having an outage in us-gov-west-1

14 points·joncrane··5 comments

Looks like AWS' GovCloud West Region is down. We're getting 500 errors, and you know it's serious because the service health dashboard acknowledges it: https://status.aws.amazon.com/govcloud

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I'm a relatively new govcloud user and this is impacting my work today. Does anybody here have a sense of how long outages like this typically take to resolve?

This is the first of its kind I recall seeing in GovCloud (customer for a few years now), but given their clientele I wouldn't be surprised if its very high priority.

>10:32 AM PDT We are investigating connectivity issues in the US-GOV-WEST-1 Region.

>11:45 AM PDT The issue is affecting network connectivity from the Internet to EC2 instances in a single Availability Zone (USGW1-AZ3) in the US-GOV-WEST-1 Region, between instances within this Availability Zone and between instances within this Availability Zone and other Availability Zones.

>12:54 PM PDT We have resolved the issue affecting Internet connectivity to a single Availability Zone (USGW-AZ3) in the US-GOV-WEST-1 Region. The issue has been resolved and the service is operating normally.

Like the other poster said, this is the first time I've heard of it, but I've only been using for about 3.5 years.

As far as I can tell from some of my automation, the outage started between 1 and 1:15pm Eastern and the outage was "fixed" between 3:15 and 3:30 pm.

I say "fixed" because we're still seeing lots of slowness in the API responses.

AWS acknowledging the issues is such a rarity I didn't even check it until well after we started seeing issues.

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