> We never charged anybody or collected payment details for our service.
Browses to pricing tab ...
Fair, low pricing
No dark patterns here, you simply pay for what you use with a lower limit. And still it's cheaper than the competition.
Browses to pricing tab ...
Fair, low pricing
No dark patterns here, you simply pay for what you use with a lower limit. And still it's cheaper than the competition.
So every user was in a trial that never expired, despite what it said on the frontpage.
I echo the others that suggest a rebrand and resume trading as usual.