That is why, in Europe and Africa, I follow a simple rule for choosing facilities on highways: do they have many trucker customers? If they do, that usually means they are professionally managed, clean and food is good and plentiful.
If you want to be comfortable you need to research and be willing to drop $1000+ on a chair and peripherals.
I agree that many buttons (which appears to be mostly mice intended for MOBAs or MMORPGs) is not good. My current desktop mouse is a Corsair Glaive (https://www.corsair.com/us/en/glaive-rgb-gaming-mouse) which has a very normal button set.
And here I was thinking those facilities are popular with truckers because they have the cheapest diesel/petrol.
Better food, showers, and restrooms are. ;)