In terms of crashing and taking a long time to complete, these are problems that are very difficult to solve on the backend as well. Simply having the start event without the end event is not enough info to say for sure that there will _never_ be an end event. For low data volumes and simple use-cases this may not seem like a big deal, but it gets complex extremely quickly.
However, this design "flaw" is well known and seems assumed. I'm not able to find relevant GitHub issues right now, but I remember this topic being discussed on OpenTracing or OpenTelemetry bug tracker and the outcome was something like "Spans might not be the best data model, but people are now used to it and we have to ship the spec within a reasonable time, so let's stick to it".
Edit: https://github.com/open-telemetry/opentelemetry-specificatio... might be relevant to your concerns.
As for the crashing scenario, this seems like an application-level concern. Ideally it is not waiting until the crash to send traces. Depending on the environment, the application could handle the crash and deliver the telemetry leading up to it before shutting down.
[1]: https://github.com/open-telemetry/opentelemetry-specificatio...