Or iphone/apple have "sealed their fate" by not doing something like the headphone jack or a replaceable battery or whatever.
Yes, when they came out, they cost a LOT more than the competitors (I used Jabra). But wow, did they WORK well. It was no comparison really and was a lot of little things (just fewer bugs I think rather than features, they ALWAYS paired with my phone, pretty quickly, and had good battery life).
For a lot of consumers, they don't care about features, they just trust apple more than they would for example govt run email or govt made phones.