Every restaurant thinks they're special and they all want their own app. So if you have a regular group of restaurants that you order from you're installing potentially a dozen apps, all of which are probably riddled with spyware and security holes.
And as a user of UberEats, all my perceptions are wrong: The good experience I have is not valid, just an illusion, and I am dumb.
And literally all of the 100M users of UberEats are also wrong, and pretty crappy humans.
OR maybe you're just blinded by your ideology. Who knows!?
Plus, the restaurant loses the ability to completely control the experience the customer gets. If the pizza sits around for half an hour before it gets picked up, gets to the customer cold, and then the customer complains, how is that the restaurant's fault?
I'm not negating your point: it is a pain and a risk to install a dozen apps. But I also understand why they do it.
I do not want your app of crap!
I recently moved to a new (large) city, and have found that nearly half of the restaurants in my neighborhood aren't even in either Google Maps or Apple Maps.
There are a lot of nice restaurant in the middle of the cities, outside the centre or the most crowded places, where the food is great and usually cheaper than the others.
At least this is my experience as an European. If you go to Lyon, Madrid, Rome, or cities like that, you will have this kind of experience.
You're supposed to write a long tale on Medium titled "Here's what happened when I tried to order food over the phone from a restaurant"
Then make a Tiktok Video about it tagged #lifehack.
It's the only way the loafing class will believe you.
I done that last Saturday, and the call lasted exactly 39 seconds. No app install, no registering, and no entering my card information.