Lenovo is a for-profit corporation which believes it will make more money by not supporting non-Windows OSes, particularly Linux-kernel-based operating systems, properly. "We need to talk" suggests Lenovo is somehow answerable to its users/customers; this is fundamentally not the case.

Anyway, the thing that annoys me the most is the terrible keyboards we've been getting, especially since X240. Keys need travel distance, and should not be ruined in order to make the laptop thinner. We use those things to work on, not to show off. ... and here I go myself, ranting as though Lenovo cares.