I don’t know any other brand (excluding framework) that has a web page where I can enter the model number of my laptop and buy any part and order it and repair the laptop myself.
I don’t know any other brand (excluding framework) that has a web page where I can enter the model number of my laptop and buy any part and order it and repair the laptop myself.
It's for this reason the next, and probably last, laptop I buy will be the Framework.
Don't even get me started on how ** the hardware is now to open and replace parts, compared to my previous T60. (soldered RAM? really?)
EDIT: I'm not at all claiming other mainstream vendors are any better. I've never found any decent hardware besides old Thinkpads and Macs.
I’m not sure why this is a Lenovo issue…
Every internal component has a QR code sticker on it pointing to a web page with the specs, replacements, etc.
You could potentially find some vinyl wraps for it. Dbrand sells them.
Dell: https://www.dell.com/en-us/shop/partsforyourdell/index HP: https://partsurfer.hp.com/search.aspx
Lenovo has lost a lot of the quality in comparison. Typos in documentation and invoices, all kinds of support service nightmares even for people with most expensive support policies, X1 Extreme G4 shitty heatsink, thermal throttling to 800MHz, just take a look at forums.lenovo.com
My wife needs a Traditional Chinese, so I went on Lenovo website, entered the product number in found this page:
https://pcsupport.lenovo.com/sg/en/products/laptops-and-netb...
Got the part numbers:
UpperCaseASM_TCL82JQSGw/RGBWRF Part Number: 5CB1C14972
Then went to the Lenovo store and ordered the part, then replaced it.
It's not about googling, its about the manufacturer having this itself. I don't know if Dell or HP do anything similar.
Currently the only internal parts actually for sale are RAM, a subset of the SSDs, and the heatsink. I can't wait until I can buy some replacement parts for my framework laptop from their marketplace, but that day is definitely not here yet.
"Framework laptop lets you buy parts"
"They don't sell parts yet though"
"Yes they do, see the marketplace"
When in fact the marketplace is almost entirely populated with placeholders, and they do not yet sell replacements for the vast majority of parts (including the battery, which to me is the "killer feature").