I agree with this and it's why the Uber/Lyft vs The World debate is a tricky one. They really did change how millions of people travel/commute.
But then the problem is: Deregulated taxi industry with smartphones, GPS, and an app can accomplish much of the same thing. So it's hard to argue these two specific companies should still be losing money and valued highly.
Uber and Lyft as entities are not required for this change in transportation to continue because the tech and software has become increasingly commoditized. But they did kickstart the change. Both of those things can be true.