Software engineering is a form of process automation which by its nature is a form of productivity improvement. So if some teams are not streamlining and consistently improving business processes then asking another team to help them do so with more software is kinda nonsensical.
For a while I worked on build tools and CI pipelines and I can honestly say that I never improved anyone's productivity. Most of my work was figuring out how to remove performance bottlenecks that unwitting software engineers would invariably add to the build and test process because a manager was breathing down their neck about delivering some feature yesterday. If business processes are dysfunctional then that's not a software productivity problem and can not be fixed by adding more software.