ONE EMAIL RULE
Email in your inbox is only for email where you are on the TO: line.
All other emails (BCC'ed or CC'ed) should go into a folder called "Inbox - CC."
That's it.
https://www.hanselman.com/blog/one-email-rule-have-a-separat...
Email in your inbox is only for email where you are on the TO: line.
All other emails (BCC'ed or CC'ed) should go into a folder called "Inbox - CC."
That's it.
https://www.hanselman.com/blog/one-email-rule-have-a-separat...
Once people know about this feature it works quite well pulling you into a conversation that you may be ignoring as you were only CC'd up to that point.
However, if you are client facing it probably isn’t viable because external clients don’t follow the sort of internal logic that Hanselman can assume as an employee of Microsoft.
M&A clients will use email without regard to the internal hierarchy of the law firm. They will send it to the partner and copy a bunch of other people who are the ones who must act.
And the law partner and the clients won’t take “I wasn’t on the TO line” as an excuse more than once and maybe not at all.
Re: project
What matters is how the client used email. If it is confusing and more work than it should be, so what? Sucking it up is what legal professionals are paid to do. When a deal crashes, there’s no debug and recompile cycle.
Re: kickoff
If you're CC'd but the work won't be done if you don't read the email, because you are the one who will do the work, then it's not viable to skip CC's.