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Comment by stillblue | Hacker News Reader

Bullshit.

The payment issue the original comment was talking about, is super basic. I've faced the same issue for months it's not even funny.

Nobody is doing anything complicated. We're just trying to manually pay an overdue bill. Super straightforward in AWS, GCP and DO. In Azure, you don't even know where the "Pay now" button is given that automatic charges are declined due to a new law.

I'm tired of the "It's not just Microsoft, other companies are equally worse" argument.

I'm a single person running a web app on Azure App Service. I don't need an MS Partner. The direct relationship sucks. MS sucks. Stop defending them.

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There's a difference between defending them and explaining how to work with the ecosystem better given their limitations. Using a partner (or becoming one) would probably make your life easier given the problems you've described.

Also, you may want to consider switching to 'pay by invoice' rather than setting it up to pay by credit card, which is going to auto-bill by default to my knowledge. It sounds like you're trying to use an autobill payment method from a country that doesn't allow auto-billing. I predict problems. It's entirely fair to be upset that Microsoft's validation does not anticipate this, but there it is.

Lol, here we go again. You make too many assumptions. There are no limitations here. The very process that Microsoft wants us to do is broken. Do you understand the difference? It is like me selling you a coffee machine and asking you to do steps A, B and C and when you get to step C there is no button to press. That is not a "limitation"

Sorry but using a partner or becoming one for running a single fucking web app is absurd. End of the month, I'm moving everything over to DO - solved!

I submitted a request for pay by invoice last year to which I was told I can pay by Credit card. I told them I WANTED to switch again and a representative told they'll get back to me. Nothing ever happened again. I left it at that.

This time however, I got an email from MS stating due to a law that declines automatic payments I'd have to pay the bill by clicking the Pay Bill button on the billing console, which is simply not there. Trying to go through the documentation for it is bizarre since it never tells you where exactly the "Pay bill" button is.

I'm not even mad today cos Azure throws a random error when I go to the billing page. Fuck this.

Partners by structural design can be more flexible with billing and payment than MS direct. That’s just a fact. You can use that fact how you want, only trying to be helpful.

Becoming a partner gives you free Azure credit each month, as well as internal use licenses. That’s something many developers can benefit from relative to the minor annual cost. That you would also be able to set up a distributor relationship to get more flexible payment terms directly instead of through a different partner may be more palatable to your go-it-alone approach. I don’t care what you do one way or the other, again, just giving you more information.

DO is a great hosting option, often cheaper, though with trade offs that may or may not make sense. Anytime you’re on the phone with support, whether MS or DO, you’re already in a bad position. Been there. At some point, because of dependencies, you need to learn the constraints of the platform (whichever one) and work within them.

Alright. Appreciate it. Thanks.

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