We just launched a new product. It wasn’t really new, though. It’s a copy of a product that we used to buy but for some reason decided to build in house. It got rushed forward by a month (the announcement internally was “the new prod date is X is your team ready?”).
It’s been awful for users since the second it went live. I’ve personally had to spend dozens of hours on it so far and I’m sure some fresh hell will show up tomorrow.
But everyone is excited because it’s one more dot on the PowerPoint of stuff team X has achieved this quarter.
And tracking down errors? Logs? Ppfftttt…guess what got descoped as low priority when everyone had to scramble. So chasing down even seemingly simple bugs is a nightmare.