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I’ve been on both sides of this and some consumers are fine but some have no idea how to consume or initial setup is so broken, this is much easier

Right, no doubt that some customers required fully packaged solutions.

I guess it's generally hard to find the right balance, if you're catering to customers of different level of technical expertise/maturity.

(Btw, the previous comment was in reference to: https://github.com/aws/aws-cli/issues/4947)