> It is not Mozilla's job to profit off its users. Its job is to provide a browser.

Firefox is a non-profit, but it needs revenue to provide that browser to users. Right now most of that revenue comes from Google (and its search suggestions, also enabled by default, I think). I'm not sure how you expect it to do its job for free, and it seems to get nothing but pushback whenever it tries to become more independent. I do not agree with all of Firefox's decisions, but to say they have "utterly failed" feels overstated.