When it comes to all the toxic things that social media can bring, I think we're slowly learning about them as a society, and maybe that's a good thing? Maybe we can develop healthier forms of social media.
I'm sure a lot of people will disagree with me, but I think reddit is basically the anti-twitter, and is a lot less toxic as a result. On twitter you have a one-to-many broadcast system where one person can have hundreds of thousands and even millions of followers that basically encourages flamewars, short inflammatory comments. On reddit, you can get high karma, but everyone basically has an equal shot at writing a popular post, and negative comments tend to get downvoted. Clearly, some patterns lead to more or less toxic and hateful interactions. We should study and learn from them, and use that knowledge to design better social media platforms.