I hope we get something more substantial and informative than that over the next couple of weeks, but it doesn't seem (at least from my searching) that Facebook is in the business of publicly posting in-depth post-mortems for their outages, which I personally find unfortunate.
vs
How tech savvy are people that Facebook profits from?
Gotta target your audience, every communication is PR...
I'm sure the world would quickly adapt by re-adopting these things called "websites" and "email" but in the meantime, it's highly self-centered to think this "didn't matter".
This is Hacker News, so the distinction between network performance, server performance and application performance should matter.
"The Internet" did not slow down. "The Internet" infact probably had more available capacity as a result of Facebook's outage, as all those bits of outrage and cats ceased to be transferred for the duration.
Some applications may have seen performance hits, as a result of poorly thought out dependencies on an external service without graceful failure.
Some applications may have seen increased load and suffered due to server resourcing constraints, caused by applications like the above failing to fail gracefully, and instead polling more aggressively.
> They don't have a right to privacy here, and we are all owed an explanation
Morally / ethically, you're right. The fact that Facebook exists in it's current form tells me that morals and ethics aren't particularly important to the real world.
https://www.theverge.com/2021/10/4/22709123/facebook-outage-...
I had Cloudflare's woes in mind when I wrote that.
This is referring explicitly to users of 1.1.1.1, which is likely not the same infrastructure as domains hosted by cloudflare dns.
[0] https://blog.cloudflare.com/october-2021-facebook-outage/
It's not a full root cause analysis, to be sure, and leaves many open questions, but I definitely wouldn't describe it as painfully vague.
DNS is related to BGP only that without the right BGP routes in the routers, no packets can get to the facebook networks and thus the facbook DNS servers.
That their DNS servers were taken out was a side affect of the root issue - they withdrew all the routes to their networks from the rest of the Internet.
Not picking on you - but there has been a lot of confusion around DNS that is mostly a red herring and people should just drop it from the conversation. Everything on facebook networks disappeared, not just DNS. The main issue is they effectively took a pair of scissors to every one of their internet connections - d'oh!
Why? Why couldn't you just post that the RCA is still ongoing and that proper updates will follow? Otherwise all you get is meaningless fluff.
This is not meaningless fluff. It may not provide info to technical persons, but valid info to other persons, as others noted (was hacked: yes/no).
Getting down to root cause takes time. It is usually multiple-things-at-once that caused X to happen. And then they must also make a decision on how to prevent X to happen again. All that must be written into RCA. It takes days not hours.
An example from my life: Service has intermittent disruptions. Antivirus activity correlated 100% with disruptions. Upon further investigation turns out that AV was just doing its job when there was less load. (And before anyone points out why on earth there is AV on such service, well, because it deals with user uploaded files)
So what should I have called out - AV is the guilty one? And then say: oh, no, false info.
Its much better for some random committee in Congress to debate antitrust forever, instead of bigger committees and agencies debating national security threats