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I'm sure they got stuck in a security loop. To get access OOB passwords or IP address, they needed to get into a password vault that is under facebook AN.

Next time FB save you passwords in OneDrive and Google Drive as a backup LOL. facebook-oob-password@gmail.com

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Security policies are a pain in cases like this...

Laptop + mobile tethering + serial cable to the router + teamvewier for the remote admin to get the access solves problems like this in minutes.

Breaking a gajillion security policies by doing that is a different story though.

Don’t you think that losing thousands, millions, or billions of dollars is a pain?

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