> There is no user representation at any $techco. The future of everything is being architected by closed door committee, free from competing ideas.
"User representation" sounds nice, but I wonder how that would work in practice. After all, there is "citizen representation" in modern democratic governments but most decisions are being architected by closed door committees free from competing ideas as well.
One of the examples that comes to mind is the battle of activists with ICE. ICE is a government agency, so activists, being citizens, at least in theory have a say in how it is run. Instead, one of their main tactics is shaming private companies for cooperating with ICE, which is kind of backwards if you take the idea of "citizen representation" at face value.