The only problem I remember was damage to the hydraulic suspension when the truck rolled backwards into a rock. I don't believe they ever explained if that was due to driver error or mechanical failure, but the absence of an explanation led me to believe it was probably the latter. They weren't shy about pointing out driver error in other situations.
A bigger issue for me was the fact that the trucks completely disappeared when they hit (IIRC) Central America. They loaded the bikes into a bus and drove them across Mexico (which didn't speak well of the Harleys either).
All that said I still reserved one.