This seems mostly to be a technical complaint, in the way that people complain about Electron wasting RAM.
Also, their drivers drop things off at your front door even if your apartment has a lockbox for that purpose, and there is no way to complain about it because the complaint process for "problem with order" only allows you to report "other issue" problems to the seller, not to Amazon.
And you can't turn off recommendations, but Amazon will happily make recommendations based on any porn you searched or purchased, so you can't use Amazon in front of other people without exposing your porn preferences.
Real-world example: I have a device with sensitive optics, and the manufacturer recommends a specific brand of lens wipes to clean them. The wipes can be found in some stores, but the manufacturer directs customers to Amazon to buy them.
That was good advice 5 years ago, but now the recommended Amazon listing is full of reviews saying that people received dry expired wipes, often loose in generic packaging.
I won't risk an expensive lens by using a possibly-expired cleaning product that has been comingled with counterfeits. So I buy the wipes from local pharmacies or camera shops, even if it means an extra trip.
These days, I have the same view for food, cosmetics, fire risks like chargers and batteries, etc. Today, there aren't many things that I do feel comfortable buying from "the everything store".
https://arstechnica.com/information-technology/2019/02/amazo...