Everyone I know uses YouTube as a de facto reference. They don't read blogs, Wikipedia, news articles or company documentation, rather they look for explainer videos or tutorials.

I mention that because I think it overflows into work interactions. I've had to deal with many complex problems, technically complex but also with business complexity needing collaboration to manage the objectives and risk. In these circumstances it really warrants a document or detailed email to tell others everything they need to know and consider, and yes it's going to require effort to absorb it. In recent years I've noticed that people almost never read these and ask for a video call. They want you to present it as if it were a YouTube video and you lose an hour trying to explain everything and losing much of it, because it's too much to absorb in real-time.

Maybe I'm a bad writer but I think few would dispute that it's the best way to transfer a block of information. As a rule of thumb calls only make sense for Q & A or discussions.