I have had an XPS since 2017, it had everything I wanted (I thought) - but I seriously regretted the decision almost immediately. High-intensity tasks (gaming, TDD, etc) would cause it to conk out from overheating because they hadn't configured the bios correctly - spent hours with various levels of Dell support trying to get it fixed, with them installing various combinations of different versions of the bios firmware. The GPU setup wasn't quite as straightforward as it could have been (which isn't really Dell's problem I guess - if I was running windows, it might not have been a problem at all)
Nowadays, the base of the laptop has bowed, causing the trackpad to unglue and jut out at an angle. I have a massive mark on my screen where I once tried to shut my laptop normally - I still have to take it places, and to do that I sandwich a piece of polystyrene in it to protect the screen. I hope this is warped due to heat and not the battery bowing, but I'm burying my head in the sand on that one. And yes, I have to shut it down every time I transport it.
Thankfully, once I have the funds available, I know what laptop I'm getting next. And it won't be a dell.