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Comment by junon | Hacker News Reader

I'm sure you've already looked into this before, but signing up for N26 involved a very awkward, stressful video chat that lasted 30 minutes to verify the authenticity of my passport.

Seeing as how you process data in Frankfurt, perhaps they would be interested. I'm sure users would appreciate it - I'd be happy never to have another one of those calls again.

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You hit the nail on the head - this type of problems is exactly what we try to solve. Someone like N26 would ofc be a dream customer. If there are any N26 employees here, hit us up ;)

The video call is exactly to prove you are not lying. How having an ID card proves you are that person? if nothing it proves you managed to use it before any report of theft reached the central database

edit: i mean, you claim "Success signal Binary — Yes or No" but there's face verification involved. how is that not a threshold signal in the end where the system can still be fooled/passed the verification decision back to the client? ...seems like a more expensive step before the video call in the end :)

N26 is under investigation of the German banking authority due to shoddy KYC and AML compliance (https://www.heise.de/news/Erneut-Vorwuerfe-gegen-N26-Betrueg...). Last thing they'd go for is yet another brand new ID system.

For others wondering https://en.wikipedia.org/wiki/N26

> N26 (known as Number 26 until July 2016) is a German neobank headquartered in Berlin, Germany. N26 currently operates in various member states of the Single Euro Payments Area (SEPA) and in the United States.

I got verified in under 3 minutes.

My chat went through a bunch of different checks which involved holding my passport in a bunch of awkward positions for extended periods of time in one hand and filming it all with the other. Way more than 3 minutes.

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