The article isn't really about regular maintenance or other Tesla cost-of-ownership issues. It's about older Teslas that are out of warranty and the sometimes extremely high repair costs that come with battery replacement and repair, which are
especially expensive due to Tesla service practices (replacing the entire battery).
It seems like Teslas (and other EVs) have a different typical cycle of costs than typical ICE cars. In the ICE world, maintenance and repair costs start fairly low, then become moderate, and eventually moderate to high ("I'm tired of throwing a couple grand at this car every 6 months, I'll just put that towards a new car", says the American consumer). EVs start with incredibly low cost maintenance, then continue with incredibly low cost maintenance, and then even more low cost maintenance ... until WHAM! the battery bill hits.
This isn't really a surprise to folks who have been paying attention to electric cars, but as more and more people go EV, it seems newsworthy to point it out, as well as to encourage Tesla to play nice with third-party repair shops.