Automated hiring software is mistakenly rejecting millions of job candidates
theverge.com
theverge.com
Employment Equity Legislation should require Companies and recruiters to disclose the criteria used in their resume screening programs.
Applicants rejected by resume screening programs should be notified of what criteria resulted in their rejection.
Employment equity commissions should be empowered to receive complaints against resume screening software and require changes to discriminatory criteria.
> Nearly nine out of 10 executives surveyed for the report said they knew automated software was mistakenly filtering out viable candidates, with some saying they were exploring alternate ways to hire candidates.
This issue has been well known among technically skilled fields, with tricks like aggregating technical experience up into larger numbers by writing it like "X years programming experience including: Framework A, Framework B, Framework C" having become no longer a trick but normal practice well over a decade ago. Everyone knew it was stupid but if your online job form gets 6000 applicants what else can you do? But it's clearly reached a point where the automatic filtering has become an unsustainable mechanism and companies are reacting.
What I find wished they had asked is what alternatives are those companies exploring? Who is building alternative hiring pipelines? or are we seeing a rise in "I hired someone I knew" as an accepted practice?
I have to say both type of companies get what they deserve.
Maybe attaining monopoly-like status and convergence on global scale is part of capitalism. But hopefully though enough businesses will realize though that they are leaving money on the table and capitalism will incentivize the development of new solutions (software or not) to unlock this opportunity. But it will take time.
Perhaps - in the same way that a foot surgeon that amputates everything below the neck is doing that job well.