I'm asking you: are you saying that after Fog Creek spends 9 months building and testing a product, dogfooding it with internal users, and running closed beta testing, that you would avoid publicity for it until random paying customers started liking it?
Because I feel like I remember you making an actual movie about the last product you launched.
I think you definitely need some balance between the two. Do a glitzy hollywood launch only after you've minimized the things that could go wrong.
An ad hominem argument, also known as argumentum ad hominem (Latin: "argument to the man", "argument against the man") consists of replying to an argument or factual claim by attacking or appealing to a characteristic or belief of the person making the argument or claim, rather than by addressing the substance of the argument or producing evidence against the claim.
More on wikipedia http://en.wikipedia.org/wiki/Ad_hominem