Agreed. Downtime in NYC from TWC is painful. Youtube actually has a tool that shows much of the information available in this report for your own connection: http://www.youtube.com/my_speed

Strangely enough, in the FCC's wireless report, they could not come to a conclusion about the state of competition in the wireless industry. I would imagine that coming to a conclusion about wireline broadband would be equally (if not more) difficult for them.