Auth0 Is Down

Evergreen comment:

Don't forget to request your credit per their SLA[0]. You have 10 days to request your credit, which by my calculations should be 10% of this months' charge. Not a fair trade for leaving us dead in the water, but SLAs in general are worthless.

[0]: https://auth0.com/docs/support/services-level-descriptions

Oh no, it's not down, it's just "experiencing elevated error rates" /s. After the appalling outage they had last spring, it's too soon to be dealing with this again. And there have been a couple of small outages in between then and now.

May not be related but I recently had an incident where we finally started opening up our beta and got a few signups. That day coincidentally we started getting a mismatch nonce error from Auth0 which prevented people from logging in. I assume I must have done something to break it but could not figure out what. So I ended up taking most of the night making an independent authentication system using an existing module I made before.

Their support first replied by saying that no, it wasn't a priority because of my lack of support plan or something. The next sentence was about how they could not do anything until I generated a custom log file.

Just didn't seem worth it anymore for what we actually need.

Yup. Okta along with it.